presented by CAROLINE HAINES

Accredited Instructor
Rejuvenating Spirits does not provide any therapy or counselling services.
We are a training organisation equipping people from all backgrounds to support those in need.

If you, or someone you know, is in need of immediate assistance, please call 000 or Lifeline on 13 11 14
or go to your nearest Hospital Emergency Department.

For international assistance, you can find a crisis call centre here.



Caroline is accredited by Calm Consulting Pty Ltd (Trading as "Suicide Programs") to deliver the CALM CARE, CALM and the Accidental Counsellor courses.

These suicide awareness, prevention and intervention courses enable participants to have calm conversations that can save lives. The courses are accredited by Suicide Prevention Australia and Suicide Programs who were awarded The Best Suicide Prevention Organisation of 2022. 

Caroline is also a Mental Health First Aid® (MHFA™ Australia) Principal Master Instructor who has trained over 2,000 participants. She is able to offer a suite of early-intervention courses that increase mental health literacy and teach the practical skills needed to support someone experiencing a mental health problem; experiencing a worsening of an existing mental health problem; or in a mental health crisis until the appropriate professional help is received or the crisis resolves itself. 

Back due to public demand, Caroline is also offering CPR and First Aid Courses. She has been delivering these courses since 1995 and has previously delivered for RLSS and a variety of other Internationally recognised organisations. She is now a registered trainer with HealthCorp.

Caroline has worked with people from many backgrounds including First Nations & Torres Strait Islanders; LGBTIQ+ and CALD communities; people who experience physical and/or mental health challenges, and many more. Another topic close to Caroline's heart is eliminating bullying. She has joined with Dolly's Dream to deliver their anti-bullying workshops not only to children but also to adults.


Caroline has now completed her upskilling in order that she can offer the Resilience First Aid Courses (RFAST, RFA, PR6 Toolkit, & PR6 + JSECC) to all of her clients.  She is also a Certified Resilient Workplace (CReW) Implementation Partner. The HART course will be availalble in the coming weeks. If you would like to know more, please send us an email with your preferred location, approximate numbers and the approximate time frame.

Why not take advantage of our special Face to Face combo offer - Resilience First Aid  PLUS a  2 - day Mental Health First Aid course for only $995.00pp  

If you prefer online delivery, Caroline is also running the Blended Resilience First Aid  course in this format - morning, afternoon and evening sessions are now available  for the special introductory price of AUD $495.00pp and international participants are welcome too

Alternatively, please ask us about building your own package

Clients’ reviews are self-explanatory – 5/5

Where have you seen Caroline before??

In the Newcastle Area? - Caroline originally used Nobby's RLSS Club (pre COVID), Jobquest Training Rooms in Mayfield, Hamilton’s Community Hive followed by The Rydges Hotel – Newcastle. In order to keep costs down for her clients, she now runs public courses at Novaskill - Newcastle at their Broadmeadow, NSW location. 

Mid North NSW Coast? - Previously at Tuncurry Memorial Hall and Bulahdelah School of Arts Hall. Now at Tuncurry Beach Bowling Club

In the Sydney area she was at The Workplace Safety Centre in St Mary’s, JobQuest – Penrith, Hudson Ave Castle Hill and PCYC Parramatta before moving to The Rydges Hotel – Parramatta. Due to rising costs, Caroline now runs courses at Dooley's Catholic Club in Regents Park, NSW. 

Caroline looks forward to working again with all her clients and welcoming new ones.  

Read More about Caroline


Certified Resilience Coach & Instructor

Resilience is not just about coping, being tough or pushing through, but rather, it’s a skill and an ability that anyone can learn and develop. Being able to effectively measure where your resilience currently sits will help to give a better understanding of your ability to be resilient and employ resilient skills.

Mental Health First Aid Principal Master Instructor (Aus) for over 7 years!

Caroline delivers 13 different MHFA courses and has trained over 2,000 participants. She is confident that she can meet your requirements regardless of if you are small or large organisation, community group, a corporate client, a student, or a member of the general public.


Caroline first started presenting a variety of different types of training programs internationally at the tender age of 14 - that is over 40 years of experience! 


Caroline delivers courses face-to-face and online. She regularly works inter - state as well as delivering across her home state of NSW. 

*All courses can be delivered overseas EXCEPT the MHFA and Dolly’s Dream Courses. MHFA courses can however be delivered to overseas Australian Territories.


Caroline currently delivers the following courses across Australia including all external Territories. 

2 hour introduction to Resilience training

If you attend a 2 Day MHFA Course, you can purchase the RFAST online course with Caroline for just $30.00pp more (a saving of $35.00pp)

2 - Day Resilience First Aid accredited mental health certification. Learn critical skills to proactively support mental health in others as well as yourself.

Coming soon

2 Day accredited course offers specialized resilience skills for professionals working in the emergency services, healthcare, law enforcement, military, and other high-adversity fields.

Customised workshops

These workshops are tailored specifically to your business requirements.


This course not only offers the R6 Toolkit but also includes a Workplace Cultural Assessment.


This pioneering initiative aims to redefine the approach to mental health in the workplace by prioritising prevention and cultivating a culture of resilience.