Caroline is a Work Health and Safety, Return To Work and Psychosocial Risk professional with more than ten years' experience in workplace mental health consulting and training. Her qualifications include a Bachelor of Arts in Social Anthropology; a Certificate IV in Work, Health and Safety; a Return to Work Coordination certificate; a Certificate IV in Training and Assessment; and the Occupational First Aid Skill Set.
Social Anthropology is the study of how people behave and relate within groups and cultures, which is directly relevant to understanding the workplace culture, communication and relationships that shape psychosocial risk and recovery at work. She is open to permanent, contract and consulting roles, and is available to start at short notice.
Accreditations
Caroline is a Certified Resilient Workplace (CReW) Implementation Partner and currently one of only 15 internationally recognised accredited instructors able to deliver all of the Hello Driven Resilience courses: Resilience First Aid Starter Training (RFAST), Resilience First Aid (RFA), High Adversity Resilience Training (HART), the PR6 Toolkit and JSECC as well as Pure Psychosocial Hazard Review. The JSECC and Pure Frameworks help organisations to both improve culture and provides evidence for meeting all Australian Work Health and Safety Psychosocial Compliance requirements. They can also be adopted globally.
She is also a Mental Health First Aid® (MHFA™ Australia) Principal Master Instructor who has trained thousands of participants. Her suite of early-intervention courses increases mental health literacy and teaches the practical skills needed to support someone experiencing a mental health problem, a worsening of an existing mental health problem, or a mental health crisis, until appropriate professional help is received or the crisis resolves.
Caroline has delivered First Aid and CPR courses for more than 30 years, previously with Royal Life Saving Society and a variety of other internationally recognised organisations, and is now a registered trainer with HealthCorp. She has worked with people from many backgrounds, including Aboriginal and Torres Strait Islander, LGBTIQ+ and Culturally and Linguistically Diverse (CALD) communities, and people who experience physical or mental health challenges.
Training for organisations
Training can be delivered at your workplace or online, face to face, blended or virtual. The Hello Driven Resilience courses can be delivered internationally, while Mental Health First Aid, First Aid and CPR and Fire Safety courses are available in Australia only (Mental Health First Aid also in overseas Australian Territories). Fire Safety courses run through our partnership with First Aid & Fire. To discuss your needs, please send us an email with your preferred location, approximate numbers and approximate time frame.
Public courses
Courses are also open to individuals. Mental Health First Aid and the Resilience courses are offered as online public blended courses, and First Aid and CPR courses are available upon request. Public Mental Health First Aid courses appear on the MHFA website once at least six participants have booked, however, please enrol via this website.
Special Blended Combo Offer
Resilience First Aid or HART, plus a Mental Health First Aid Public course, for $995.00 per person (excludes refreshers and half day courses). Alternatively, ask us about building your own package.
Clients’ reviews are self-explanatory!
In the Newcastle Area? - Caroline originally used Nobby's Surf Life Saving Club (pre COVID), Jobquest Training Rooms in Mayfield, Hamilton’s Community Hive followed by The Rydges Hotel – Newcastle & at Novaskill Broadmeadow, NSW.
Central & Mid North NSW Coasts? - Previously at Tuncurry Memorial Hall & Bulahdelah School of Arts Hall, Tuncurry Beach Bowling Club & "My Glory" in Mount Colah.
In the Sydney area she was at The Workplace Safety Centre in St Mary’s, JobQuest – Penrith, Hudson Ave Castle Hill & PCYC Parramatta before moving to The Rydges Hotel – Parramatta. This was then followed by Dooley's Catholic Club in Regents Park, NSW.
No matter where you are, Caroline is able to deliver across the entire World either in person or virtually. She has working rights in Australia (including overseas Territories), United Kingdom, Ireland, The Channel Islands, The Isle of Man, Canada and New Zealand.
All correspondence and communications are conducted in English.
Caroline looks forward to welcoming new clients as well as working again with her established ones.
Resilience is not just about coping, being tough or pushing through, but rather, it’s a skill and an ability that anyone can learn and develop. Being able to effectively measure where your resilience currently sits will help to give a better understanding of your ability to be resilient and employ resilient skills.
Caroline delivers 13 different MHFA courses and has trained thousands of participants. She is confident that she can meet your requirements regardless of if you are small or large organisation, community group, a corporate client, a student, or a member of the general public.
Caroline first started presenting a variety of different types of training programs internationally at the tender age of 14 - that is over 40 years of experience!
Caroline delivers courses face-to-face and online. Although she is based in NSW, she regularly works interstate as well as internationally.
*All courses can be delivered overseas EXCEPT for
First Aid & CPR
Fire Safety Courses
MHFA - can only be delivered in Australia and to overseas Australian Territories.
Caroline currently delivers the following courses across Australia including all external Territories. Many courses can also be delivered globally either in person or via video conferencing.
The PR6 (Predictive 6 Factor Resilience) assessment, a neuroscience-based tool that measures and builds resilience across six core domains for individuals and businesses.
These workshops are tailored specifically to your business requirements.
The PR6 coupled with the JSECC (Job Satisfaction, Engagement, Co-worker Connection Quality, and Work Context) survey, the PR6+JSECC assessment provides a holistic view of employee well-being and workplace psychosocial hazards. Together, they empower organizations and individuals to proactively improve mental health and build a resilient, compliant workplace culture.
Workplaces today must not only support employee well-being but also comply with evolving psychosocial hazard legislation, such as the Work Health and Safety (Managing Psychosocial Hazards at Work) Code of Practice in Australia. They can also be adopted globally.
The Job Satisfaction, Engagement, Co-worker Connection Quality, and Work Context (JSECC) survey provides a comprehensive, all-in-one solution.
This will be available soon!
Understanding, embracing, and supporting neurodiversity is essential for businesses who truly value their employees.
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All Rights Reserved.